East Lansing, Mich. The Michigan State University Police Department has transitioned its mass notification provider to Everbridge to help keep students, staff and faculty stay safe and informed during emergencies or disasters.
Students, faculty and staff are automatically added as a recipient of the messages. Subscribers have the ability to receive notifications by phone, text and email. In addition, alerts will also be displayed on the MSU Police Department’s Facebook page.
“This transition gives us a more robust system to connect with the community and our partners,” said Lt. Dave Oslund, Emergency Management Division. “It provides the subscriber with more options to be notified of potentially dangerous situations on or near campus.”
Parents, guardians, visitors and community members can also subscribe to receive notifications by subscribing to the Nixle channel by texting MSUALERT to 888777. Message and data rates may apply and message frequency varies.
Here are some features to know about the new system:
As an affiliate of MSU students, staff and faculty can access the MSU Alert portal at alert.msu.edu by using their MSU NetID information.
Current students, staff and faculty can update their contact information by logging into the MSU Alert portal. The subscriber also has the ability to determine the order of notification per delivery method.
Alerts sent through the Everbridge system now include a link to confirm receipt of the message. When you confirm the message on a device (telephone, text message, etc.) the system will not continue repeated attempts to reach you via other delivery methods. This will allow us to verify receipt of the information in our system.
You may now specify periods for each alert delivery method. For example, if you have class from 9:10 a.m. to 10:00 a.m. on Tuesdays and Thursdays, and do not want to receive phone calls, you may add a quiet time for these specific times and days. When an alert is sent out, you will not be contacted during that time period based on the delivery method selected. This is similar to the “do not disturb” setting on a smart phone.
You may disable a delivery method completely by sliding the status switch to the “off” position for any particular delivery method.
Everbridge is a provider of a mass notification system used by public safety agencies across the country to inform the public about critical situations in a timely manner.
The Michigan State University Police Department is responsible for developing and distributing Timely Warning and Emergency Notification messages. Additional information about the MSU Alert system is available at alert.msu.edu.